March 21, 2025, New Delhi: Amazon and Walmart-owned Flipkart have been scrutinized for allegedly violating Indian quality control regulations. On Wednesday, the Bureau of Indian Standards (BIS) conducted raids on warehouses operated by both companies in Tiruvallur district, Tamil Nadu. The raids uncovered products lacking the mandatory Bureau of Indian Standard Marks(BIS) standard mark, indicating non-compliance with national quality standards.
At Amazon’s warehouse, officials seized 3,376 items without the standard mark, including flasks, insulated food containers, toys, and ceiling fans. Similarly, the Flipkart warehouse housed uncertified products such as diapers, casseroles, and stainless steel water bottles. These findings suggest lapses in the companies’ oversight of product standards.
Both e-commerce giants have faced regulatory challenges in the past. An antitrust investigation last September revealed that Amazon and Flipkart favored select sellers on their platforms, contravening local competition laws. Subsequent raids in November targeted sellers associated with these companies, following reports that Amazon had been giving preferential treatment to a small group of sellers to circumvent Indian regulations—a claim Amazon has denied.
The recent BIS raids add to the mounting regulatory pressures on Amazon and Flipkart, key players in India’s burgeoning e-commerce market. The market was valued at $57 billion to $60 billion in 2023 and is projected to exceed $160 billion by 2028.
In response to the latest allegations, an Amazon India spokesperson stated that the company is actively engaging with various stakeholders, including regulators, to address the issues. A Flipkart representative emphasized the company’s commitment to working with sellers to ensure compliance with all applicable laws and to raise awareness about quality standards. The spokesperson also noted that Flipkart has implemented processes to review seller listings and conducts regular audits to maintain compliance.
These incidents highlight the ongoing challenges that e-commerce platforms face in maintaining rigorous quality control measures, ensuring fair competition, and adhering to regulatory standards in a rapidly expanding market. Keep Reading Questiqa.in
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